We cannot do away with meetings. I know that. But I am done with attending badly run meetings and if you have any sense so should you be.
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Are you seeing a decline in people engaging with your online content? If so, you are not alone. You are suffering from content saturation.
If you want to secure your future as a developer, become one of the new generation of user experience developers.
Empathy maps are a powerful tool for helping teams better understand users. But that doesn’t mean they are perfect. You should feel free to adapt them to your circumstances.
Many executive teams are throwing around phrases like ‘digital first’ or ‘digital by default’. But you need to be the one who turns those phrases into reality.
When it comes to content management organisations have the wrong priorities. They spend millions on a content management system when they should be focusing their investment on the content itself. Open source helps do that.
The BBC approached me asking for my thoughts on the state of the mobile web. You can read my thoughts over on the BBC news website.
To succeed in digital you need to journey from ad-hoc management to ubiquitous use. But the path is not cut and dry. Different approaches suit different organisations.
Proposing a new digital strategy involves change. People dislike change and so you will meet resistance. Handling that resistance can be painful if you are not prepared.
With most web teams under-resourced and at the whims of management, it is time to introduce a triage system.
Many organisations fail to succeed in digital. They fail not because of underinvestment, vision or any one of the normal culprits. Rather, it is the fear factor that causes them to fail.
Do you want to learn the basics of web design? If so subscribe to this YouTube Channel where I share lessons on designing for the web.
There is a battle going on to capture smaller website business. The winner may define the role of web design in the future.
A recent experience at a National Trust property drove home to me the importance of user experience. An experience that transcends the website and social media.
In a recent interview for PM Matters I referred to project managers as the last best hope for many organisations digital strategy. Find out why.