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There is a battle going on to capture smaller website business. The winner may define the role of web design in the future.
A recent experience at a National Trust property drove home to me the importance of user experience. An experience that transcends the website and social media.
In a recent interview for PM Matters I referred to project managers as the last best hope for many organisations digital strategy. Find out why.
Running workshops is a key part of engaging stakeholders with user experience. But doing it right is critical if you want to avoid design by committee.
I love working in the education sector. Education can change lives. But not everybody has access to the education they so desperately need. As a UX designer I am not satisfied with solving the user experience problems of students in the west. I want to help with #deeperproblems too.
CAPTCHA is one of the most damaging and unnecessary user interface elements. Those that use CAPTCHA cannot claim to be user centric in their approach.
The web industry is changing. We need to specialise to survive. And as I explain in a post on Shopify, one of your options is ecommerce.
As business owners we often fixate on what we do and for whom. Rarely do we step back and ask why we do what we do.
I was asked by Adobe to speak at the launch of their latest version of their Creative Suite. It was a great evening in which I encouraged web designers to expand their role and skills. We often limit ourselves to design and coding. But there is so much more to our job.
We may call ourselves user experience designers, but we are web designers at heart. We may rename ourselves a digital team, but we are just the web team in new clothes. It is time to take off our website blinkers.
Good design isn’t created in a vacuum. It happens based on information about brand, user needs and business requirements. But extracting this kind of information from the client can be challenging. That is where workshops can help.
Technology evolves faster than we can learn it. Fortunately our skills are not defined by the technologies we know. So why worry?
When we are planning new features for our website we need to consider our users hierarchy of needs.
Why do web designers insist that print designers shouldn't design for the web? Yes there are differences but doing both is far from impossible.